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Resetting the Engagement
Lloyd Trushel discusses how combat fighter pilots use a method called the OODA loop to reset engagement with the enemy and how F&I Managers can use it too.
Fight or Flight in The Box
Lloyd Trushel discusses how Fight or Flight works in F&I on The Modern Dealer Podcast.
The Customer Experience
Lloyd Trushel sits down with the wonderful folks at Subaru to discuss
the importance of F&I in the customer experience.
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