By: Jim Leman Emotional intelligence describes an individual’s ability to perceive others’ emotions and intuitively respond to them in understanding and compassion. For leaders and
Unless you’re working for the power company or the DMV, you’re not going to sell everyone. One size doesn’t fit all – not everyone will buy your products.
By: Lloyd Trushel We present and people either do 1 of 3 things, every time: 1) Pick packages – Do we know what to do
By: Lloyd Trushel Just before 7:30 a.m., a store owner in the local strip mall was pulling into the rear parking lot when he saw
By: Lloyd Trushel He screamed “Let’s get out of here now!” and all the firefighters quickly followed the chief outside of the burning house. Moments
By: Lloyd Trushel So, your customer thinks the lowest payment is the best option, but they’re wrong. In this exercise, we discuss some basic dysfunctional