Emotional intelligence describes an individual’s ability to perceive others’ emotions and intuitively respond to them in understanding and compassion. For leaders and managers who’ve learned
Unless you’re working for the power company or the DMV, you’re not going to sell everyone. One size doesn’t fit all – not everyone will buy your products.
We present and people either do 1 of 3 things, everytime: 1) Pick packages – Do we know what to do if they pick a
Just before 7:30 a.m., a store owner in the local strip mall was pulling into the rear parking lot when he saw a Yellow Cab
He screamed “Let’s get out of here now!” and all the firefighters quickly followed the chief outside of the burning house. Moments later the floor
So, your customer thinks the lowest payment is the best option, but they’re wrong. In this exercise, we discuss some basic dysfunctional behavior our customers