By: Lloyd Trushel I’m serious. When I began my automotive career in the early 1990’s, the F&I training I received was basically the same training
By: Lloyd Trushel Everyday we have choices to make. Our behavior determines our success. We are not in control of the circumstances in the world
By: Mike Hirschfield It was November 2005 when I got the chance to attend a Ford F&I menu training class. I was a young, overly
By: Jim Leman I stuck a pin in the forearms of the last two F&I managers who sold us our last two cars. I’d hoped
That said, I buy coverage. On furniture, cell phones, my car and home. And I pay close attention to manufacturer warranties.
By: Jim Leman A buyer walks into an F&I office asking to finance 150% of book value, and after you walk him through several presentations